National Consumer Rights Day 2024: Consumer Rights Day in India is a national celebration dedicated to creating awareness about consumer rights and promoting fair trade practices.
The day is celebrated with a number of activities designed to educate consumers with the knowledge to make informed choices and promote their rights.
On this National Consumer Rights Day, let’s celebrate the rights that protect and empower everyone. Awareness encourages informed choices and ensures fair solutions.
Strong consumers, strong nation!#Consumer Rights #Efficient consumers #NationalConsumerRightsDay pic.twitter.com/9IUxByv5Qo
— Pralhad Joshi (@JoshiPralhad) December 24, 2024
This year, in 2024, top executives from top 13 e-commerce platforms like Reliance Retail Group, Tata Sons Group, Zomato, Ola, Swiggy, and more will sign a security pledge to ensure consumer safety. right
As we get to know the day today, here’s everything you need to know about the day.
National Consumer Rights Day 2024: Date and History
National Consumer Rights Day was established in India on December 24, 1986 to commemorate the promulgation of the Consumer Protection Act of 1986 as approved by the then President of India.
Since then, December 24 has been celebrated as National Consumer Day and this year 2024 National Consumer Rights Day is being celebrated. Tuesday, December 24.
This historic law was introduced to protect the interests of consumers, provide a framework for redressal of complaints related to consumer goods and services and ensure justice and fair treatment of consumers in the market.
National Consumer Rights Day 2024: Significance and Theme
Over the years, National Consumer Rights Day has come to encompass a wide range of activities aimed at enhancing consumer education, awareness and empowerment.
The day serves as an important reminder of the importance of protecting consumer rights and promoting a market environment based on fairness and transparency.
According to the Consumer Protection Act, every consumer in India has six essential rights:
- Right to security
- Right to information
- The right to choose
- The right to voice
- Right to Complaints and Redressal
- Right to education about consumer rights
The theme of this year’s National Consumer Day 2024 is “Virtual Hearings and Digital Access to Consumer Justice.”
As part of the government’s strategic initiatives to strengthen consumer protection in the digital age and tackle unfair practices in e-commerce and online services, the Department of Consumer Affairs will launch ‘Jago Kusher Jago App’, ‘Jagruti App’ and ‘Jago Kusher Jago App’. Jagriti Dashboard’ today, aiming to protect consumers from misleading patterns.
These applications are expected to significantly enhance the capabilities of the Central Consumer Protection Authority (CCPA) to take proactive steps against such practices.
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