OnePlus faced a lot of heat for the green line problem faced by many of its smartphone users. Although the company introduced a lifetime replacement program on older OnePlus smartphones a while back, now they have gone a step further and announced a lifetime warranty against the green line issue on every OnePlus phone.
OnePlus India CEO Robin Liu said that OnePlus is “the first brand to offer a lifetime warranty against green line issues for Indian users, which shows our belief in our technology and our user-first approach.”
OnePlus has developed a “Green Line worry-free solution” to address AMOLED display concerns. They are addressing the green line issue by introducing new display manufacturing techniques, which include adding a higher protective layer to the AMOLED screen. The new screens on OnePlus smartphones will feature an enhanced edge bonding layer using PVX edge-sealing materials, which are known for their resistance against weathering and chemicals.
PVX acts as a barrier that reduces moisture and oxygen penetration and helps extend the life of the AMOLED screen. OnePlus says this technology “reduces the incidence of green line issues to the lowest levels in the industry, even in India’s extreme heat and humidity, ensuring stable and high performance.”
Drawing the line on the green lines with the Green Line worry-free solution. #Never solve
— OnePlus India (@OnePlus_IN) December 6, 2024
Users facing green screen issues on OnePlus smartphones can visit the official service centers and get a free screen replacement. This policy applies to all OnePlus smartphones sold in both online and offline markets, and the service can be availed from any authorized service centers in India.
OnePlus says there are no hidden charges in this process. The catch, however, is that the service is only available within a partial supply period, which is usually five years from the day of launch, and the plan does not cover devices damaged by human or external factors, which will be analyzed. Service Center.