How to set up conditional email notifications in Google Forms. This powerful feature allows you to route form responses to different email addresses based on form answers or choices made by respondents.
The Google Forms Email Notification add-on lets you send Google Forms responses in an email message as soon as the respondent submits the form. The email template can be customized to include form answers or a form edit link.
You can also set up conditional email notifications for Google Forms where form responses are sent to different email addresses based on the form answers filled out by the respondent.
In the example above, we have a Google Form that asks the respondent to select the sessions they are interested in attending an AI workshop. This is a multiple choice checkbox question as the respondent can select one or more sessions. Form responses are then sent to different email addresses based on the sessions selected by the respondent.
Set up conditional email notifications for Google Forms
Install the Google Forms add-on and set up a new rule. Enable the Conditional Notifications option and add a new condition as shown in the screenshot.
The first rule states that if the respondent selected “generative AI” or “prompt engineering” for the session question, an email must be sent. peter@example.com. Thus we choose “any” as the condition and add the two session options separated by commas.
Similarly, if the respondent selected “The Future of AI” as the session, an email should be sent kiran@example. For all other sessions, email must be sent angus@example.com So we’ll put that email address in the “no match found” section.
You can also customize the email message sent to respondents. Email messages can also include individual form responses, images, QR codes and files from Google Drive.